Legal Notice

Mandatory trader and contact information for customers, workshops and business clients.

Last updated: 2026-03-23

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Consumer information

• Digital products and technical file services are supplied electronically unless stated otherwise.
• Prices, taxes, payment methods and delivery conditions are shown before order confirmation.
• Withdrawal rights for digital content/services may be limited once performance starts, where legally applicable and properly acknowledged during checkout.
• Complaints should include order reference, a short description of the issue and the preferred resolution.

Livro de Reclamações

You can submit an official complaint through the Portuguese online complaints book: https://www.livroreclamacoes.pt/Inicio/.

Alternative dispute resolution

In the event of a consumer dispute, you may use the competent alternative dispute resolution entity:

CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo — https://www.cniacc.pt/pt/

You may also use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/.